Infographic Modernizing Federal Agencies with Microsoft 365 Copilot

The GSA OneGov initiative with Microsoft unleashes the power of Microsoft 365 Copilot to federal agencies at discounted rates. Learn about the use cases of Copilot for government, including how the AI assistant can help with:

  • Security and compliance
  • Document and workflow automation
  • Knowledge management and insights
  • Citizen engagement and services
  • Collaboration and communication
  • Search and discovery
Accessibility note: The infographic is transcribed below the graphic.
Modernizing Federal Agencies with Microsoft 365 Copilot infographic

Infographic text included for screen readers:

A powerful AI assistant for federal agency employees

Push the boundaries with Microsoft Copilot.

Built on Microsoft’s dependable cloud and AI infrastructure, Copilot integrates seamlessly with Microsoft 365® and other government-specific platforms to deliver secure, compliant, and intelligent support for federal agencies.

What could Copilot do for your agency?

A commissioned study conducted by Forrester Consulting on behalf of Microsoft found that Microsoft 365 Copilot users report:

  • 70% improvement in employee satisfaction
  • 64% increase in general productivity
  • 9 hours of time saved (per employee per month)

In areas of security and compliance

  • Operates within Microsoft Government Cloud environments (GCC, GCC High, and DoD)
  • Complies with FedRAMP, CJIS, ITAR, and other regulatory frameworks
  • Protects sensitive data with Zero Trust architecture, strict access controls, and U.S.-based data residency

Copilot in action: Automate your oversight.

Stay audit-ready and compliant with automated:

  • Regulatory reviews
  • Audit prep
  • FOIA responses

In areas of document and workflow automation

  • Summarizes lengthy policy documents, legislation, and reports
  • Drafts memos, emails, and briefings with contextual awareness
  • Automates repetitive tasks like form processing and data entry

Copilot in action: Accelerate time to results.

Save time by:

  • Summarizing complex legislation
  • Drafting memos
  • Automating reports

In areas of knowledge management and insights

  • insights from large datasets and historical records
  • Answers complex questions using agency-specific knowledge bases
  • Supports decision-making through real-time data analysis and visualization

Copilot in action: AI-powered data analysis

Inform strategy with automated:

  • Data discovery and trends
  • Summarized metrics
  • Visualizations of insights

In areas of citizen engagement and services

  • Enhance public-facing services with smarter chatbots and virtual assistants
  • Serve diverse communities with multilingual support
  • Expedite response times and boost accuracy in service delivery

Copilot in action: Automated services

Streamline citizen communications with:

  • Automated FAQs
  • Multilingual chat functions
  • Improved response quality

In areas of collaboration and communication

  • through intelligent meeting summaries, action item tracking, and shared knowledge
  • Always-on automation access to shared knowledge to improve citizen communications

Copilot in action: Connect and share.

Improve cross-agency communication with:

  • Automated meeting takeaways
  • Unified document access
  • Access to knowledge bases

In areas of search and discovery

  • Enables semantic search across internal documents, emails, and databases
  • Surfaces relevant information quickly, reducing time spent on manual research

Copilot in action: Unified knowledge

Transform how agencies share information:

  • Internally and externally
  • Simplified collaboration
  • Institutional knowledge sharing

Moving government technology forward

GSA has partnered with Microsoft a OneGov to offer M365 Copilot and other Microsoft® Cloud solutions at deeply discounted prices.

95% of generative AI pilots are failing to meet expectations.

Improve your odds of a smooth launch by partnering with Insight Public Sector, a trusted Solutions Integrator that knows how government agencies work.

Why Insight Public Sector?

Top 1% Microsoft partner

1,100+ Microsoft-certified employees

200+ public sector contract vehicles

35+ years as an industry leader

RADIUS™ for Microsoft 365 Copilot comprises the comprehensive services government agencies may need to get started using Microsoft 365 Copilot and agents. We offer a range of services in these categories:

Envisioning + PoC

  • Copilot Vision + Value
  • Copilot Agents Envisioning + PoC
  • Technical Assessment for Copilot

Deployment accelerators

Technical readiness

  • Technical Readiness Baseline Accelerator
  • Center of Excellence for Copilot Agents
  • Copilot Compliance Accelerator

User enablement

  • Copilot Adoption Accelerator
  • Copilot Agents Adoption Accelerator

Scale

  • Data services
  • Data governance with Purview
  • Training services
  • Custom agent development

Partner with Insight Public Sector for services to modernize and unlock the most value from your Microsoft 365 investments.

Sources:
1. Estrada, S. (2025, Aug. 18). MIT report: 95% of generative AI pilots at companies are failing. Fortune.
2. The Total Economic Impact™ Of Microsoft 365 Copilot, a commissioned study conducted by Forrester Consulting on behalf of Microsoft. March 2025.