Article AI That Works Where You Work: Five Government Use Cases Powered by Copilot+ PCs
By Insight Editor / 12 Feb 2026 / Topics: Artificial Intelligence (AI) , Microsoft 365 Copilot , Modern workplace
State, local, and federal agencies are under intense pressure to modernize.
Constituents expect digital-first services. Workforce shortages continue to strain service delivery. Americans with Disabilities Act (ADA) accessibility requirements are expanding. And across every department — from public safety to justice, benefits, permitting, transportation, and beyond — data security and compliance remain non-negotiable.
AI can help governments operate more efficiently and equitably, but only if it works where public service actually happens:
- Offices
- Field environments
- Council chambers
- Public counters
- Mobile command units
- Community locations
That’s where Microsoft Copilot+ PCs with Windows 11, available from Insight, can make the difference.
What are Copilot+ PCs?
Copilot+ PCs are next generation Windows devices built with advanced NPUs that run AI directly on the device, not just in the cloud. This enables secure, low latency, offline capable AI experiences — all essential for government teams managing sensitive data, accessibility needs, and mission-critical tasks.
Read on to explore five government AI use cases for your government organization to unlock today.
1. Case file summarization
Agencies across public safety, justice, human services, and regulatory environments manage massive quantities of case notes, reports, and historical records. On-device AI can instantly summarize multipage case files, highlight key events, extract relevant details, and provide quick-read overviews, all while keeping regulated information contained to the device.
2. Grant writing support
Government teams responsible for competitive grants often face tight deadlines and heavy narrative requirements. With Copilot+ PCs, staff can generate first-pass drafts, synthesize requirements, format program descriptions, and consolidate supporting evidence without sending confidential budget or program data outside the device boundary — reducing cycle time while protecting sensitive information.
3. Public meeting transcript recaps
City councils, school boards, task forces, and committees generate long transcripts and recordings. On-device AI can produce concise recaps, extract decisions, and highlight follow-up actions for staff and the public. This improves transparency and accelerates documentation — even when staff are traveling or working without stable connectivity.
4. Accessibility workflows (translations and captions)
ADA-aligned services require accessible communication. Copilot+ PCs can generate real-time translations, simplify reading levels, or create captions locally — enabling inclusive experiences for residents and employees. With on-device processing, agencies maintain strict control of Protected Health Information (PHI), Personally Identifiable Information (PII), and other sensitive inputs.
5. Audit checklist and documentation drafting
Audits demand efficiency, accuracy, and structured documentation. On-device AI accelerates the creation of checklists, summarizes compliance findings, drafts audit narratives, and organizes supporting materials. This reduces manual effort for internal auditors and program teams — and helps agencies respond to oversight requests faster and more completely.
Why this matters for your agency + how Insight can help
Public sector transformation depends on security, accessibility, and operational continuity — and that’s where Insight plays a critical role.
Insight helps agencies move beyond experimentation by aligning Copilot+ PCs to real government workflows, environments, and mission requirements. With Insight, agencies can deploy on-device AI that:
- Keeps sensitive data (CJIS, HIPAA, FERPA, PII) tightly contained
- Supports front-line and field workers with offline-capable AI
- Enables ADA-aligned communication and documentation
- Accelerates modernization without adding complexity
- Reduces administrative overhead while improving service delivery
But technology alone isn’t enough. Insight brings the expertise to help agencies prioritize use cases, deploy the right devices at scale, and ensure AI adoption supports compliance, accessibility, and public trust.
When secure and reliable AI meets government teams where they work, agencies can modernize with confidence, serve constituents more effectively, and deliver greater public value.
