Insight is committed to providing its clients with information technology hardware, software and services procured from a legal and ethical supply chain. The Insight Supplier Code of Conduct describes both legal and social responsibility requirements for our third-party suppliers (“Suppliers”). Suppliers, in all of their activities, will operate in full conformance with the laws, rules and regulations of the countries in which they operate and will conform to these requirements and communicate our Supplier Code of Conduct to their suppliers.

Insight requires all of our Suppliers to ensure that working conditions in their operations and supply chains are safe, that all workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically. We will assess conformance to these requirements and will consider a Supplier’s conformance in making sourcing and procurement decisions.

  • Labor — Suppliers are committed to uphold the human rights of workers, and to treat them with dignity and respect as understood by the international community. This applies to all workers, including temporary, migrant, student, contract, direct employees or any other type of worker.
    1. Freely chosen employment — Supplier must not participate in human trafficking; use forced, involuntary or slave labor; or purchase materials or services from companies using forced, involuntary or slave labor. Suppliers must be able to certify that materials
    2. included in their products comply with the slavery and human trafficking laws of the country or countries in which they do business.
    3. Child labor avoidance — Supplier must not, in the absence of local law, employ workers under the age of 14. Workers under the age of 18 may not perform work likely to jeopardize their health, safety or education.
    4. Harassment and humane treatment — Suppliers must treat all workers with respect and dignity. Suppliers may not subject workers to corporal punishment, physical, sexual, psychological or verbal harassment or abuse. In addition, Suppliers must provide an environment that allows employees to raise concerns without fear of retaliation. Where it is allowed, Suppliers should have a system that allows employees to anonymously report their concerns.
    5. Compensation and working hours — Suppliers must comply with applicable wage and hour labor laws and regulations governing employee compensation and working hours.
    6. Hiring and employment practices — Suppliers are expected to support diversity and equal opportunity in their workplaces. Suppliers must prohibit discrimination based on race, color, gender, nationality, age, disability, union membership, maternity, sexual orientation or marital status, so long as the essential functions of the job can be performed with or without reasonable accommodation.
  • Health and safety — Suppliers must recognize that in addition to minimizing the incidence of work-related injury and illness, a safe and healthy work environment enhances the quality of products and services, consistency of production, and worker retention and morale. Suppliers shall abide by all applicable laws and regulations relating to safety and health within their work environments.
  • Environmental — Suppliers are expected to recognize that environmental responsibility is integral to producing world-class products. In manufacturing operations, adverse effects on the community, environment and natural resources are to be minimized while safeguarding the health and safety of the public. Suppliers must comply with all laws and regulations related to all emissions, water discharge, toxic substance and hazardous waste disposal.
  • Ethics — To meet social responsibilities and to achieve success in the marketplace, Suppliers and their agents are to uphold the highest standards of ethics.
    1. Business integrity — Supplier shall abide by all applicable laws and regulations in the countries in which it operates, including but not limited to the Foreign Corrupt Practices Act and all applicable international anti-corruption and anti-competition conventions.
    2. Anti-corruption/improper payments — Bribes, kickbacks and similar payments are strictly prohibited. This applies even when local laws may permit such activity. Employees, suppliers and agents acting on behalf of Insight are strictly prohibited from accepting such considerations under any circumstances. Facilitating payments (payments made to expedite or secure performance of a routine governmental action like obtaining a visa or customs clearance) are also prohibited, although personal safety payments where there is an imminent threat to health or safety are allowable.
    3. Disclosure of information — Proper management of confidential information is imperative to the success of the business. Suppliers must protect Insight information, electronic data and intellectual property with appropriate safeguards and should utilize such information only within the scope of the business arrangement for which it pertains. Any transfer of confidential information must be executed in a way that secures and protects the intellectual property rights of Insight and its suppliers. Suppliers may receive our confidential information only as authorized by a confidentiality or nondisclosure agreement and must comply with their obligations not to disclose the information, not to use the information except as permitted by the agreement, and to protect the information from misuse or unauthorized disclosure. Our suppliers can expect Insight to similarly safeguard their confidential information. Suppliers may not utilize the Insight trademark, images or other materials to which Insight owns the copyright, unless explicitly authorized.
    4. Fair business, advertising and competition — Suppliers are expected to conduct business in accordance with all applicable anti-trust or anti-competition laws and regulations. This includes improper exchange of competitive information, price fixing, bid rigging or improper market allocation.
    5. Conflict minerals — Insight expects its Suppliers to take steps to determine if their products contain conflict minerals (tin, tantalum, gold and tungstein) and if so, to implement supply chain due diligence processes to identify sources of these minerals and support efforts to eradicate the use of conflict minerals which directly or indirectly finance or benefit armed groups in the Democratic Republic of Congo or adjoining countries.
  • Management system — A solid management system and commitment are key to enriching the social and environmental condition of the overall supply chain. Suppliers shall adopt or maintain a management system that is designed to ensure: compliance with applicable laws, regulations and customer requirements; conformance with the principles of this Code; and identification and mitigation of operational risks.
    1. Accurate records and accounting — Suppliers are expected to accurately record, maintain and report business documentation, including but not limited to financial accounts, quality reports, time records, expense reports, resumes and submissions to Insight, their customers and/or regulatory authorities.
    2. Supplier responsibility — Supplier shall have a program in place to manage social and environmental compliance requirements for the business. This program shall include: company commitment policy statements; management accountability and responsibility; legal and customer requirements; risk assessment and management; improvement objectives; training; communication practices; worker participation; audits and assessments; corrective action processes; and documentation and record requirements.

Questions or comments
Any Supplier may direct questions or comments about this Supplier Code of Conduct to the Insight Compliance Department at compliance@insight.com.

Noncompliance reporting
Violations of this Supplier Code of Conduct can be reported confidentially any of the following ways:

Telephone: 877.800.2941
Internet:https://insight.alertline.com
Mail: Insight Compliance Department
6820 S. Harl Ave.
Tempe, AZ 85283
USA