Communicate smarter with Dialpad
With Dialpad® cloud business phones and conference platforms, you’ll enable effective meetings before, during and after calls. Plus, embedded Artificial Intelligence (AI) ensures better communication and smarter meetings.
A business is only as strong as its communication.
Get more out of every conversation with a cloud communication platform powered by AI.
Easy to use
Seamlessly shift between devices, record calls, mute, hold and more from a single place.
Voice intelligence captures action items, provides coaching, takes notes and analyzes sentiment, all in real time.
Helpful app integrations
See upcoming meetings, shared docs and other relevant information from all your apps.
This solution is designed to help you have better conversations with reliable call quality, seamless messaging and call transcriptions — all powered to your existing devices. Some pain-points solved by Dialpad Talk are:
- IT time management
- On-premises costs
- Call quality
- Ability to work from anywhere
Collaborate effortlessly with Dialpad UberConference. This meeting platform ditches pins and downloads so you can collaborate with confidence. Automate your meeting notes and keep track of next steps with automatic meeting transcripts — creating less mess and less stress.
Some benefits of UberConference include:
- Automatic meeting transcription
- Reliable call quality wherever you are
- No downloads or pins to use
- Cost-effective video and audio-conferencing solutions with AI capabilities
Dialpad Contact Center
Leverage a cloud contact center that lets agents deliver personalized support at scale. With real-time coaching that offers answers on demand, plus native integrations to help desks and ticketing systems, your agents have a single place to focus, troubleshoot and resolve.
With Dialpad Contact Centers you can:
- Capture every word with HD call quality plus call transcriptions.
- Empower your agents to be subject matter experts with real-time recommendations.
- Get real-time dashboards to track service level, agent status or wait times.
- Receive alerts for customer sentiment changes with access to real-time call transcriptions.
Enable your sales teams to capture and coach all from a single platform, on any device, with present and post-call coaching and call logging. With Dialpad Sell you can:
- Reduce ramp and improve objection handling with rep recommendations.
- Uncover coachable moments with leaderboards, call summaries and recordings.
- Capture every word with reliable call quality plus call transcriptions.
- Gain a clearer picture of rep activity with seamless integrations to your existing sales tech (CRMs, enablement, forecasting).