Client story Global Tech Provider Optimizes VMware With Aria Suite
Client
A leading global technology solutions provider that operates in more than 140 countries, serving as a critical link in the technology value chain, helping businesses bring tech products to market.
Industry: Retail
Challenge
Client needed to modernize VMware environment with Aria Suite integration, improve operational visibility across infrastructure, and streamline workflows for application, network ops, and ITSM tools.
Outcomes
Client achieved improved operational visibility, increased efficiency through automation, enhanced troubleshooting, and a future-ready, scalable, and integrated VMware environment.
Solutions: Automation, Cloud, Managed Services, Modern Infrastructure
Enhancing Operational Excellence with VMware Aria Suite
This global technology solutions provider, crucial for customers designing, building, and delivering innovative products, sought to modernize and optimize its VMware environment. The primary challenge was to achieve full Aria Suite integration, improve operational visibility, automation, and reporting across its vast infrastructure. This also included streamlining workflows for application teams, network operations, and ITSM tools like ServiceNow, while enhancing capacity planning, compliance reporting, and troubleshooting capabilities.
Discovery and design
Insight’s approach began with comprehensive Discovery & Design stakeholder workshops to capture business requirements and technical architecture. This involved reviewing existing VMware, Turbonomics, network, documentation, and analyzing workflows, application dependencies, and automation opportunities. Insight then designed the Aria Suite architecture, including Lifecycle, Identity Manager, Operations, Operations for Network, Log Insight, and VCF Automation.
Deployment
The Deployment phase involved implementing Aria Suite components per design, integrating up to 10 endpoints, and creating up to two custom dashboards. Dashboards, alerting, compliance, and capacity reporting were configured, and automation blueprints, a self-service portal, and ServiceNow integration were deployed. The engagement concluded with Aria Operations Admin workshops (covering monitoring, alerting, dashboards, and troubleshooting), capacity and rightsizing assessments, and operational turnover documentation and knowledge transfer.
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By Insight Editor / 20 Sep 2025 / Topics: Managed services Automation Cloud IT modernization
