Fully manage your Office 365 suite.
With a vast portfolio of applications, the Office 365 suite from Microsoft equips your business to run efficiently. Managed Office 365 from Insight combines the applications your team relies on with support that gives you greater agility.
Support is available in three levels: Core, Business and Enterprise. Each option delivers key features to help you optimize your IT resources.
Active support anytime, anywhere
The Managed Office 365 Core plan offers advisory telephone support from Insight any time you need it. Troubleshoot issues and remediate problems with certified Office 365 experts. And, tenant incident resolution serves your tenants in the cloud.
If you encounter an issue that can’t be fixed immediately, Insight will escalate to Microsoft to find a resolution. Core support also provides a full technology roadmap customized for your business by a team of skilled consultants.
Solutions for teams of all sizes
Experience complete management with Business or Enterprise support. These plans expand Core offerings with advanced client contact capabilities, such as direct callback features. Both options provide aid directly to the end user, easing your IT administrative workloads.
Business-level support is optimized for teams with 30 to 499 employees, while Enterprise is ideal for organizations with 500 or more employees. Both plans include reporting, adoption and change management services. Enterprise adds an assigned service delivery manager.