Optimizing your cloud investments

For growing businesses, the cloud offers a multitude of transformative capabilities. You can boost IT efficiency, improve collaboration and quickly scale to your latest needs. But effectively running the cloud requires expert-driven monitoring, management and support.

Our InsightCloud® Care program can help you achieve positive business outcomes with your Microsoft Azure® and Office 365® solutions. Focus on growth and innovation while we handle your cloud environments.

Our InsightCloud Care for Azure
and Office 365 services include:

  • Onboarding
  • Monitoring
  • Consulting
  • Technical support
  • Help desk

InsightCloud Care for Office 365

Let us foster an Office 365 environment that supports a productive and efficient end-user experience. We’ll provide:

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Onboarding

An Insight specialist will set up your tenant, provision licenses and provide Office 365 administrator portal training.

Help desk support

Help desk support

You’ll get 24/7/365 end-user support from our help desk, which resolves issues quickly and ensures seamless operations.

Help desk support

Monitoring & consulting

We’ll review and report on your cloud consumption and provide recommendations for maximizing your resources.

Discuss InsightCloud Care for Office 365 with an Insight expert.


Office 365 support tiers

We provide three levels of support to fit the specific needs of your business.

Essentials

  • White-glove onboarding
  • 24/7 admin support
  • Billing support

Advanced

  • White-glove onboarding
  • 24/7 end-user support
  • 24/7 admin support
  • Dedicated cloud success manager
  • Billing support

Premier

  • White-glove onboarding
  • 24/7 end-user support
  • 24/7 admin support
  • Multilingual support for English, French, Spanish and German
  • Dedicated cloud success manager
  • Billing support

InsightCloud Care for Azure

Get best-in-class monitoring, management and technical support for Azure. We’ll help simplify administration and boost performance by providing:

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Cloud success management

Get dedicated IT resources to optimize opportunity throughout your entire cloud environment.

Issue remediation icon

Issue remediation

Ensure uptime for your Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) workloads.

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Cloud monitoring

Manage your Azure resources and consumption in real-time from a single, centralized dashboard.

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Best practices review

Collaborate with our consultants and architects on initiatives built around your strategic goals.

Discuss InsightCloud Care for Azure with an Insight expert.


Azure support tiers

Our three-tier structure is designed to give you the exact Azure resources you need to accomplish your business objectives.

Essentials

By leveraging our cloud resource reporting, you can monitor over- and under-utilized resources to control your cloud costs. Our Essentials tier provides:

  • Azure subscription
  • Access to our cloud management platform
  • Cloud success manager
  • 24/7 admin technical support

Advanced

Quickly respond to organizational needs with managed support for your IaaS platform. The Advanced tier includes everything in the Essentials tier, plus:

  • 24/7 IaaS technical support for events and incidents
  • IaaS host infrastructure
  • Virtual network and virtual private network gateways
  • Azure storage
  • ExpressRoute

Premier

Leverage the public cloud for critical application and development tasks with fast PaaS workload implementation. The Premier tier includes everything in the Advanced tier, along with:

  • 24/7 PaaS technical support for events and incidents
  • Provisioning and DevOps automation
  • Four hours of Azure advisory and architecture support each month

Ensure a successful cloud journey.

Not sure which option is right for your business? Join an envisioning session where our experts will collaborate with you to determine your next steps with Azure or Office 365.