Entire Agreement.
This Statement of Work (“SOW”) is entered into between Client and Insight, on behalf of itself and its Affiliates, and shall be effective as of the date last signed (“SOW Effective Date”). This SOW and the Services (as defined below) shall be governed by the Terms of Sale for Services accessed via the link found at https://www.insight.com/en_US/help/terms-of-sale-products-and-services.html, (hereinafter, the "Agreement”).
Service Objective
Insight will provide guidance and documentation designed to enable Client to configure and administer online services.
Scope of Services
FastTrack is a benefit designed to help you deploy Microsoft 365 (included in eligible subscriptions) at no additional cost. You can use FastTrack services with a new or existing qualifying subscription.
All FastTrack guidance is provided to you or your representative remotely using a combination of tools and published documentation. FastTrack personnel cannot act on your behalf but instead provide you with a combination of verbal and written assistance and recommended configurations to help you successfully enable your eligible services and allow your users to take full advantage of your Microsoft 365 purchase.
Insight is pleased to offer the following services (“Services”) under the terms and conditions of this document. Insight will provide remote guidance and documentation (“Consulting”) for the services described below via telephone and online collaboration tools in return for naming Insight as FastTrack Partner. Insight may potentially receive fees from Microsoft as a result of usage per-workload for the following services.
| Technology Selections | |
| Exchange Online | Azure Active Directory Premium |
| Outlook Mobile | Microsoft Intune |
| SharePoint Online | Microsoft Information Protection |
| Microsoft 365 Apps | Microsoft Defender for Cloud Apps |
| Microsoft Teams – Meetings | Microsoft Defender for Office 365 |
| Microsoft Teams – Phone System | Microsoft Defender for Identity |
| Microsoft Teams – Apps and Platform | Microsoft Defender for Endpoint |
| Microsoft Viva Connections (available 10/01/2022) | |
| Microsoft Viva Insights (available 10/01/2022) | |
| Microsoft Viva Topics (available 10/01/2022) | |
Insight’s Exchange Online FastTrack Services engagement readies Client to migrate their premises messaging environment to Exchange Online, as well as configure and administer Exchange Online services. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Outlook Mobile FastTrack Service engagement readies the Client for basic deployment and configuration of Outlook on the mobile devices for their workforce. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s SharePoint Online FastTrack Service engagement readies the Client for basic deployment and configuration of sites in SharePoint Online. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft 365 Apps FastTrack service readies the Client for basic deployment and configuration of Microsoft 365 Apps. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Teams Administration and Collaboration FastTrack service readies the Client for basic deployment and configuration of Microsoft Teams. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Teams Phone System FastTrack service readies the Client for basic deployment and configuration of Microsoft Teams Audio Conferencing and Phone System. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Teams Apps and Platform FastTrack service readies the Client for basic deployment and configuration of Applications and Power Virtual Agents (PVA’s) in Teams. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Azure Active Directory Premium FastTrack service readies the client for basic deployment and configuration of Azure Active Directory Premium. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Intune FastTrack service readies the client for customized deployment of Microsoft Intune, and deployment of Outlook Mobile via Intune. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Information Protection FastTrack service readies the client for basic deployment and configuration of Microsoft Information Protection (AIP). Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Defender for Cloud FastTrack service readies the client for basic deployment and configuration of Microsoft Defender for Cloud. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Defender for Office 365 FastTrack service readies the client for customized deployment of Microsoft Defender for Office 365. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Defender for Identity FastTrack service readies the client for customized deployment of Microsoft Defender for Identity. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Defender for Endpoint FastTrack service readies the client for basic deployment and configuration of Microsoft Defender for Endpoint. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Viva Connections FastTrack Services engagement readies Client for basic deployment and configuration of Microsoft Viva Connections. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Viva Insights FastTrack Services engagement readies Client for basic deployment and configuration of Microsoft Viva Insights. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Insight’s Microsoft Viva Topics FastTrack Services engagement readies Client for basic deployment and configuration of Microsoft Viva Topics. Each component of the service is designed to provide the information needed to complete tasks covered, clarity to the information via live discussion, and guidance focused on a broad range of client situations.
This phase of the FastTrack engagement consists of sharing documentation and high-level discussion of the listed topics. Conversation is intended to educate the client on basic and intermediate concepts of the technology. Topics include:
This phase of the FastTrack engagement consists of review and demonstration of the listed topics; intended to educate the client on basic concepts of the technology. The consulting is accomplished in a lab environment, and is applicable to new deployments of the service. Topics include:
Deliverables:
Scope Boundaries:
Insight’s Responsibilities
Insight will provide the applicable and necessary labor, supervision, and consulting resources to perform the Services.
Client Responsibilities
Client, its employees, contractors, and agents, are responsible for providing the following:
Assumptions
FastTrack is a benefit designed to help you deploy Microsoft 365 (included in eligible subscriptions) at no additional cost. You can use FastTrack services with a new or existing qualifying subscription.
All FastTrack guidance is provided to you or your representative remotely using a combination of tools and published documentation. FastTrack personnel cannot act on your behalf but instead provide you with a combination of verbal and written assistance to help you successfully enable your eligible services and allow your users to take full advantage of your Microsoft 365 purchase.
FastTrack Specialists work with Client remotely. They strive to understand plans and uses for the eligible Microsoft products you’ve purchased and provide you with a recommended approach tailored to your environment that helps you achieve your goals.
Business Hours
Work will be performed during normal business hours (MST), unless otherwise mutually agreed upon. Normal business hours are defined as an 8-hour day, Monday through Friday, excluding designated Insight Holidays.
Fees
This Microsoft 365 Adoption Service is provided by Insight for naming us your FastTrack partner, and no fees are applicable.
Client Acceptance
Your purchase and use of the Services described herein are subject to Insight’s online Terms of Sale located online at https://www.insight.com/en_US/help/terms-of-sale-products-and-services.html , unless there is a separate written agreement already in place between the parties for the purchase of the Services, in which case, that separate written agreement will govern. Any additional or different terms or conditions contained in any purchase order or other documents provided by you are considered material alterations to this service description, expressly rejected and will not be binding upon Insight. The parties acknowledge and agree that the offer of Services, your issuance of a purchase order for the Services and your use of the Services will establish a valid and binding order and agreement between the parties for the Services in lieu of signatures. You further warrant and represent that you have the authority to place such order, and will promptly provide an acceptable purchase order for the Services referenced in this service description. In the event that you cannot issue purchase orders as a matter of business practice, you agree that in lieu of a purchase order, an email referencing the service description will establish a valid and binding order and agreement between the parties for the Services in lieu of signatures.