Webinar The Human Side of Working From Home
By Jill Blasey-Ciociola / 8 Apr 2020 / Topics: Hybrid workforce Mobility Modern workplace Digital transformation
Anyone can learn to use remote collaboration tools like Cisco WebEx® and Microsoft® Teams®. But when it comes to effectively leading, managing and communicating across remote teams, it takes more than technical skill to get the job done. It takes a new way of thinking and connecting with the people on the other side of the screen.
In this webinar, our virtual training experts will share best practices for virtual learning, leading and collaboration — focusing on methods you can use to keep remote users engaged and productive when managing remote teams.
With more than 50 years of combined experience supporting remote work and virtual training programs, Insight’s Michele Snead and Jill Blasey-Ciociola offer their knowledge and perspective to answer questions about managing both the technical and the human side of working from home, including:
- How do adults across the generational spectrum prefer to communicate, give and receive feedback?
- What are the most common learning styles and how can you best address them?
- How can you keep an audience engaged and interacting, even without non-verbal cues?
- How should you prepare for a virtual meeting or presentation?
Presented by:
Michele Snead
Director of Performance Consulting, Insight
Michele is the director of performance consulting for Insight Digital Innovation’s Learning & Development team. She’s been in the industry since 1999 and has significant change management and training experience in the SAP space. She’s an advocate for considering the human side of change in any business transformation. When she’s not consulting, Michele enjoys kickboxing, entertaining and spending time with her husband and two children.
Jill Blasey-Ciociola
Senior Performance Consultant
Jill has been helping organizations with their training needs for more than 20 years, serving as the team lead and manager for several high-profile clients in retail, healthcare, finance and more. As a senior performance consultant, she works closely with Fortune 1000 clients to evaluate needs and develop business process, organizational design, communication and learning solutions for enterprise initiatives associated with large-scale change. Jill also works closely key partners including Oracle, Infor and SAP to align Insight services within their projects and she holds responsibility for several key accounts for engagement management. Jill serves as a subject matter expert and mentor in several areas, including Microsoft® Office 365® and SAP S/4HANA®.
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