Solution brief Move Banking From Legacy to Leading Edge
By Insight Editor / 24 Sep 2025 / Topics: Compliance , Digital transformation , Data protection
Key takeaways
- Legacy systems are holding banks back - Siloed infrastructure creates barriers between front-, middle-, and back-office teams — leading to inefficiencies, compliance risks, and inconsistent customer service.
- Insight + Samsung offer an end-to-end fix - Mobile-first, Knox-secured devices connect digital and physical banking environments, letting staff serve customers anywhere while unifying data across departments — boosting productivity, compliance, and customer experience.
- Insight delivers the full journey, not just hardware - Beyond devices, Insight provides solution design, deployment, device lifecycle management, and end-user support — making enterprise-wide rollout scalable and low-friction for banks.
Business Challenges
Despite rapid advancements in technology, many banks still rely on siloed systems and legacy infrastructure that hinder employee productivity and customer satisfaction. Limited access to data and cumbersome workflows make it harder to meet rising customer expectations — while legacy infrastructure creates barriers among front-, middle-, and back-office teams that lead to inefficiencies, compliance risks, and inconsistent service. To stay competitive, banks must break down these silos and modernize how their teams work and connect.
Our solution
Insight and Samsung help banks modernize from the inside out. These end-to-end solutions improve face time with customers by enhancing employee experience and driving customer satisfaction. By unifying data and workflows, Insight and Samsung help financial institutions boost productivity, enhance compliance, and deliver the seamless, personalized service today’s customers expect.
Connect digital and physical banking environments with multi-use-case mobile devices to enhance employee experience and reduce costs.
Mobilize associates to meet customers where they are, while increasing productivity, reducing risk, and protecting customer data every step of the way.
Drive greater employee productivity and team effectiveness in the technology-enabled future of work through optimized mobile products.
Increase access to mobile banking services in underserved communities with innovative mobile solutions, driving measurable impact and responsibly growing your bank’s footprint.
Optimize the benefits of digital banking transformation.
With Insight and Samsung, create a seamless banking experience that inspires customer confidence, enhances employee experiences, and enables secure and compliant protection of customer data.
| Customer experience | Deliver faster, more personalized service with real-time data access. |
| Employee productivity | Reduce time spent on manual tasks and enable staff to focus on client needs. |
| User experience | Simplify training with intuitive, Android-based devices that support glove and wet touch use. |
| Data unification | Break down silos with a single source of truth across all departments. |
| Compliance and risk | Improve response time and oversight with secure, centralized systems. |
| Operational efficiency | Streamline onboarding, reporting, and internal communications. |
| Mobility and flexibility | Empower employees with secure mobile tools in branches or in the field. |
| Security | Safeguard sensitive data with Samsung Knox’s defense-grade security. |
| Scalability | Roll out across branches with preconfigured, enterprise-grade support. |
Deep industry expertise, proven enterprise capabilities
With Knox Security, your institution benefits from defense-grade security and powerful management tools to protect data and devices across all environments. Insight complements this with full-service delivery — from solution design and configuration to deployment, device lifecycle management, and end-user support. Whether you’re rolling out mobile technology to branches or enabling remote access for your field teams, Insight ensures a smooth path to modernization.
A true end-to-end partner
Today, technology isn't just supporting the business; it's becoming the business. At Insight, we help you navigate complex challenges to develop fresh solutions and processes. We'll help you manage today's priorities and prepare for tomorrow's needs.
Global scale & coverage
Operational excellence & systems
Software DNA
Services solutions
Data center transformation
Next-generation tech skills
App dev & IoT expertise
Digital platform
Partner alignment
Why Insight?
At Insight, we define, architect, implement, and manage Insight Intelligent Technology Solutions® that help your organization run smarter. We’ll work with you to maximize your technology investments, empower your workforce, optimize your business, and create meaningful experiences.
Let’s do big things together.
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