Solution brief Empowering the Front Line

Employees collaborating

By  Insight Editor / 25 Sep 2025  / Topics: Devices , Mobility , Digital transformation

Key takeaways

  • All-in-one device - The Galaxy XCover7 Pro combines scanning, communication, and payments in one rugged device — reducing tool sprawl and speeding up service.
  • Built to last, built to connect - Water-resistant, drop-tested, and glove-friendly with all-day battery life, plus 5G/Wi-Fi 6E/CBRS support for seamless warehouse-to-floor connectivity.
  • Fast, secure deployment - Preconfigured devices cut setup time, while Samsung Knox Suite adds remote management, app lockdown, and defense-grade data security.

Business Challenges

As consumer expectations rise, the pressure on brick-and-mortar stores continues to grow. Consumers now expect the same level of speed, personalization, and seamless service in-store as they do online. But while customer demands have advanced, in-store tools haven’t kept pace. To stay competitive, retailers must elevate in-store operations with tools that are fast, intuitive, durable, and secure.

Our solution

Insight and Samsung deliver modern mobility built for retail — from the sales floor to the stockroom. Together, we deliver tools to help your front-line team work smarter, faster, and more securely.

Scan, communicate, and process payments — all on a single rugged device.

Reduce training and deployment time with preconfigured devices.

Optimize your investment with durable, lightweight, and reliable devices.

Enhance collaboration with push-to-talk, Teams®, and private network features.

Built for the pace of modern retail

Together, Insight and Samsung offer rugged devices that enable all-in-one retail mobility — making it easier for associates to serve customers, streamline operations, and stay connected.

Endless use cases Designed to last Fast, flexible connectivity Simplified IT with Samsung Knox Suite
  • Clock in and out securely via fingerprint or facial recognition
  • Scan inventory and barcodes with enterprise-grade accuracy (including damaged or curved barcodes)
  • Look up product info or check store availability in real time
  • Process contactless payments anywhere on the floor with built-in NFC
  • Assist customers at the moment of decision with AR tools and mobile checkout
  • Lightweight, pocketable, and ergonomic for all-day comfort
  • Water-resistant, dust-proof, and drop-tested durability
  • Replaceable battery lasts the full shift
  • Usable with gloves or wet hands, and safe to sanitize
  • Supports 5G, Wi-Fi 6E, and CBRS for private retail networks
  • Enables warehouse-to-sales-floor communication and asset tracking
  • Knox Suite offers optional add-on tools to enable secure, remote device setup and management
  • Lock down apps and UI for task-focused deployment
  • Defense-grade protection for store data and customer info

Built for business

Galaxy® XCover7 Pro is more than a device — it’s a retail transformation tool. Insight brings implementation support, device configuration, and accessories to get you up and running fast. With fewer devices to manage, faster associate performance, and better customer experiences, the business case is clear.

A true end-to-end partner

Today, technology isn't just supporting the business; it's becoming the business. At Insight, we help you navigate complex challenges to develop fresh solutions and processes. We'll help you manage today's priorities and prepare for tomorrow's needs.

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Global scale & coverage

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Software DNA

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Services solutions

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Data center transformation

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Next-generation tech skills

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App dev & IoT expertise

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Digital platform

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Partner alignment

Why Insight?

Insight Enterprises is a leading Solutions Integrator that helps clients solve technology challenges by combining the right hardware, software, and services. As a Fortune 500 technology company, backed by 35+ years of expertise and a deep network of 6,000+ partners, we deliver secure, end-to-end IT solutions for organizations around the world.

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