Texas Department of Information Resources

State of Texas DIR | Software, Commercial Off-the-Shelf (COTS) and Related Services Contract

# DIR-CPO-5245

 

Insight was awarded the State of Texas Department of Information Resources (DIR) Software, Commercial Off-the-Shelf (COTS) and Related Services Contract #DIR- CPO-5245. This contract is for numerous Software Publishers, Commercial Off-the-Shelf (COTS) and Related Services. For a list of approved Publishers please select Appendix C below.

Software
Commercial Off-the-Shelf (COTS) software; ready-made and non-customized. Please refer to the SaaS Publishers SLA table below for Insight-supported brands.
SaaS
Cloud-based software accessed via the internet; subscription or license model.
Sku’d Services
Standardized, cataloged services tied to software/SaaS products. (ex. Installation, configuration, training, technical support).
Professional Services
Product-related services such as implementation or configuration.

Instructions for obtaining quotes and placing Purchase Orders (Required - reference DIR contract number DIR-CPO-5245), or any other contract questions related to the contract, please contact your Insight Sales Team.

 

Limited Service Warranty: Insight represents and warrants that Services performed by Insight will: (i) be performed in a timely, competent, professional and workmanlike manner; (ii) substantially conform to the written specifications under the Service Description for 30 days from completion, or for such other warranty period as may be indicated under the Special Terms and Conditions of the Service Description; (iii) be in compliance with all laws, rules and regulations applicable to Insight's performance of the Services under the Service Description.

Limited Warranty: PRODUCTS MANUFACTURED, PUBLISHED OR PROVIDED BY THIRD PARTIES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY BY INSIGHT OF ANY KIND, EITHER EXPRESS OR IMPLIED. Insight shall pass through to you, to the extent available, any manufacturer's/publisher's/supplier's written warranties associated with third party Products purchased from Insight. Although third-party services and support are considered "Product" and you may purchase such services through Insight, Insight is not obligated to provide the services or support. Insight accepts no liability for any claims arising out of any act or omission, including negligence, by your third-party service provider; and any amounts associated with third party services, including but not limited to taxes, will be collected solely in our capacity as an independent reseller of such Product.

Contract Related Information:

Click here to view the contract products, pricing and service information.

To search for products, please use the search box at the top of the page labeled, “What can we help you find?”.
You will be able to enter specific part numbers and/or descriptions in the box.

  • The prices shown on portal page reflect the Contract Price.
  • For certain products, the displayed discount percentage may vary slightly from the official contract discount due to extended rounding calculations.
  • If you need clarification, your dedicated Insight representative can assist. All official quotes provided to clients will display the discount percentage exactly as specified in the DIR contract.

Click here to view the contract pricing discounts on Appendix C Pricing Index.

Click here to view Insight’s return policy.

Click here to learn more about the DIR Information and Communication Technology (ICT) Cooperative Contracts program.

Click DIR-CPO-5245 to view the DIR-CPO-5245 contract information on the DIR website.

Click here to view the DIR’s list of TX-RAMP certified Cloud Products.

SaaS Publisher SLAs


Absolute Adaptiva Arctic Wolf
Citrix Commvault Coreview
Docusign Dynatrace Flock Safety
HCL Hypori Intrado
Jamf Lightspeed Systems Microsoft
NinjaOne OnData Pegasystems
Solarwinds Sophos SPIDR Tech (Versaterm)
Tanium Thales Trellix
Trend Micro Veeam Vyopta
Contact Information

State Government

Scott Trinkle

Account Executive
Phone: 512-215-7516
Email: Scott.Trinkle@insight.com

Rena Schrader

Account Executive
Email: Rena.Schrader@insight.com
Email: TeamRenaSchrader@insight.com

Regional – San Antonio

Lupe Perez

Client Executive - San Antonio - Local & K12
Phone: 512-691-4732
Email: lupe.perez@insight.com
Email: TeamLupePerez@insight.com

Regional – Houston

George Marshall

Client Executive - Houston - Local Gov
Phone: 713-834-7463
Email: George.Marshall@insight.com
Email: TeamMarshall@insight.com

Regional – South Texas

Darak Weaver

Client Executive - South TX - Local & K12
Phone: 956-465-8080
Email: Darak.Weaver@insight.com
Email: TeamWeaver@insight.com

Regional – South Texas

Gabriel Sagredo

Client Executive - South TX - Local & K12
Phone: 956-330-6996
Email: Gabriel.Sagredo@insight.com
Email: TeamSagredo@insight.com

Ali Madarshahi

Client Executive - K12 Education
Phone: 832-997-0222
Email: Ali.Madarshahi@insight.com
Email: TeamMaggio@insight.com