HARDWARE ASSET MANAGEMENT
Know where every device is — and what to do with it next
Insight’s patented hardware asset management solution brings device, shipping, inventory, warranty, lease, and lifecycle data into one dashboard so you can recover assets, reduce waste, and lower risk.
Your device strategy shouldn't be an expensive scavenger hunt.
Somewhere in your company, a laptop is missing. Another is sitting unused in a closet. And one was shipped weeks ago but never powered on.
When device data lives across ITSM platforms, endpoint management tools, shipping systems, and spreadsheets, finding answers becomes a manual, expensive process — making it easier for devices to slip through the cracks.
Insight’s patented hardware asset management solution brings all your device data into one view.
See every device. Every state. Every day. Insight’s advanced asset management solution for hardware automates device data aggregation and normalization, giving you visibility that's difficult and time-consuming to create on your own.
Insight has an 80%–90% average device retrieval success rate.
“When our clients see it, they say: ‘This is data I’ve always wanted and never been able to get.”
Joe Flynn,
Modern Workplace Director and Distinguished Technologist, Insight
Refresh only when you need to.
Get the data you need to move from calendar-based refreshes to performance-based refreshes that extend device life and reduce unnecessary replacement costs.
Improve device recovery.
We help you retrieve devices from remote and former employees through automated recovery workflows and Lifecycle User Communication Services (LUCS).
Recover hidden asset value.
During onboarding, we helped a client identify 346 legacy assets that generated $30,000+ in recovered value through resale and disposition activities.
Know what devices need attention.
Inactive, underutilized, and unnecessary devices often go unnoticed. We help clients identify these before they create additional cost, compliance, or risk.
How advanced hardware asset management works
Aggregate
Connect data from ITSM platforms, endpoint management tools, shipping providers, leases, warranties, and lifecycle services.
Normalize
Create a complete lifecycle record for every asset and track activity across more than 16 lifecycle states.
Visualize
Access Insight's dashboard to visualize normalized device data and make smarter lifecycle decisions. Data can also be fed into your existing ITSM systems.
Extend device life without sacrificing performance.
Not every four-year-old device needs replacement.
Navigate hardware price increases and market volatility by replacing calendar-based refresh schedules with performance-based refreshes.. Hardware asset management helps organizations determine which devices to refresh, redeploy, recover, or retire.
Reduce unnecessary refreshes.
Maximize device utilization.
Improve asset recovery.
Capture resale value.
Why Insight for hardware asset management?
Patented, purpose-built technology
Advanced IT Asset Management (AAM) was developed by Insight to solve device lifecycle visibility challenges and is now a patented service.
Data in your systems
AAM provides data in your own organizational dashboard or can be fed back into your own ITSM or ITAM solution. Data is normalized and fed back into platforms like ServiceNow, Jira, and Freshservice.
Included in Device as a Service
Our distinct AAM is the intelligence layer behind Insight’s Device as a Service solution, connecting procurement, deployment, support, retrieval, and disposition data.
Retrieval automation
While many organizations recover roughly 40-50% of devices, Insight helps clients achieve an average retrieval rate of 80-90% through workflow automation and Lifecycle User Communication Services.
Integrated with sustainability services
AAM works alongside Insight's sustainability services, connecting break/fix, device retrieval, returns, and end-of-life events into a complete lifecycle view
