Providing clarity and understanding

Digital transformation is necessary to remain competitive in today's business environment, and end-user adoption is critical to any successful initiative. But how do you prepare your staff for change?

Our Organizational Change Management (OCM) services focus on the people side of change. By understanding your current and desired future state, we'll create and execute a comprehensive plan that streamlines employee adoption and sustainment of new software, technology or processes.

Proven methodologies to help you with:

  • Achieving expected Return on Investment (ROI) and business outcomes
  • Solving adoption and sustainment challenges
  • Upcoming and existing transformation initiatives
  • Establishing appropriate OCM budgeting and resourcing

Return on your transformation investment

Individualized strategy, thoughtful planning and skilled execution are necessary when adopting technology and process changes. Our organizational change management services will enable your business to achieve adoption faster with higher utilization and proficiency.


Expert guidance

Our specialists will work to understand your current and desired future state. We engage and align key stakeholders to assess your organization’s change readiness and develop plans for:

Communication

Deliver the right messages to the right audience from the right sender at the right time with feedback loops.

Sponsorship

Enable leaders to effectively support the transformation by providing step-by-step instruction.

Coaching

Provide managers and supervisors the skills and tools to adopt change and help their employees through the change.

Training

Document individual and team requirements to develop context, awareness and buy-in of new methods.

Resistance

Mitigate negative reactions to change by providing proactive and reactive management planning.

Champion

Leverage peer-to-peer change advocates to help support adoption and manage resistance.


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We’ll help transition your workforce.

Transforming your business can have a dramatic impact on your culture, job duties and responsibilities. Our OCM specialists will partner with your business and human resource leaders to define new roles, develop performance expectations and support restructuring activities.

Newly aligned teams provide the structure needed to drive a smooth transition to your desired future state.


Support by team and role

Our process provides tailored training for all people impacted — equipping them to fulfill their responsibilities to create positive business outcomes.

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End users

We guide impacted end users along their individual change journey.

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Core team

Key personnel are empowered to keep the transformation on track.

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Change champions

Super users are developed to promote and support change.

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Leadership

We enable business leaders to assist and inspire change.


Building expertise

Individualized training is critical for your workforce to confidently use future state processes and technology. Our blended learning process rapidly teaches employees, so they have the right skills for day one and beyond.

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An end-to-end partner

Our services don’t stop at OCM. You'll get help from experienced consultants to support comprehensive and successful digital transformation with:

  • Business process optimization
  • Program and project management
  • Business analysis
  • Learning and development
  • Agile delivery and enablement
  • Technology design and development

Focus on the human side of change.

Our organizational change management services will prepare your staff to successfully adopt new technology and processes — maximizing the value of transformation.