Digital Innovation | Disruptive Innovation

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We deliver transformation through Digital Innovation.

Increased competitive pressures and evolving customer behaviors are driving change in every industry.

We define, design and optimize your products, services and operating models to increase engagement and revenue.

Through data-driven insights and strong technology solutions, we help you manage business today and transform for the future.

An exceptional ability to make meaningful connections

Insight has acquired Cardinal Solutions, a digital solution provider, expanding our ability to deliver extraordinary digital experiences. We are now better equipped than ever to help clients drive differentiation, competitive advantage and loyalty.

Discover our new capabilities

Executing a digital journey

It’s one thing to have an idea; it’s another to execute on it. Our design process turns ideas into rich and powerful business outcomes quickly and smoothly. Explore our process:

BlueSky
BluePrint
BlueMetal

Team having a collaborative discussion in modern office

Collaboration team putting ideas up on the wall using postit notes

BlueSky — ideas & thought leadership

First, we focus on research and conceptualization. A detailed road map provides deep insight into what the end state looks like and enables long-term iterative planning. Concept validation and continuous feedback keep everything on target.

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Understand the problem and create a vision.

Our research-driven approach uses strategy and design expertise to form the foundation, including a:

Multiyear program definition and road map
Minimum Viable Product (MVP) definition
Return on investment analysis

Business strategize session and discussion

Web developers discussing current project development and launch

Wireframes of multiple application designs displayed on table

BluePrint — design & architecture

With a solid strategy foundation, we define, design and architect. We analyze findings and identify solutions around product engineering, operating models and technology that will meet the desired experience.

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Clearly define what and how you're going to build.

The design and architecture process incorporates many factors, including:

User experience, visual branding & technology
Operating model dependencies & alignment
Hardware engineering

Designed wireframes showing application concept for client

Businessman using tablet computer in office and smiling

Business woman using client application with ease in office

BlueMetal — build & test

We build a solution that meets your needs exactly — beautiful in both form and function. Each solution is optimized for long-term use. And we’re ready to support you with regular updates and improvements as your business evolves.

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Deliver and optimize your innovative solution.

The work doesn’t stop once your program is launched. We offer continuous services, including:

Ongoing managed services support
Advanced analytics & customer feedback
Testing & implementation of updates

Close up of analytics software displayed on smart phone

50% of IT professionals are concerned about improving the customer experience.

— 2018 Insight Intelligent Technology Index

Read the report

FInancial application created from BlueMetal team displayed on iPad

Stock reading application created from BlueMetal team displayed on iPhone

Application created from BlueMetal team displayed on iPhone

Create memorable experiences.

Through Digital Innovation, our experts embrace rich data analytics coupled with deep expertise in the Internet of Things (IoT) and mobile app development.

Leveraging our industry knowledge, intrinsic empathy and customer insights, we design and develop meaningful solutions that advance the ways customers live and work.

Digital Transformation

Rethink your customer interactions and deepen engagement using technology that revolutionizes the user experience. Learn more

Real-Time Business

Make informed decisions and initiate faster responses based on advanced analytics and machine learning. Learn more

Workforce Applications

Enable your business with powerful digital tools through intuitive platforms that streamline work and increase efficiency. Learn more

We're the team that can put you at the forefront of digital innovation.

“Digital Innovation exists to inspire our teammates, clients and partners to accomplish the impossible. With Insight’s global capabilities, we turn impossibilities into solutions that impact people and organizations in extraordinary ways.„

Matt Jackson VP & National General Manager
“The power of Insight lies not only in the technical skills of its architects and engineers, but also in its ability to bridge the gap between business and technology by bringing industry expertise to solve our clients’ most difficult challenges.„

Matt Bienfang National Industry Director
“I am inspired by the results our clients achieve, and by the collaborative process through which we jointly define the capabilities and user experiences that form a shared view of success. The contributions of our Strategy and Design teams serve to align technology with the business outcomes that our clients require.„

Jay Mahlendorf National Sales Lead
“Our understanding of the latest technologies and trends, combined with exceptional talent and strong partnerships, perfectly positions us to help businesses manage today’s complex technological landscape to bring completely innovative experiences to life and transform the future.„

Pablo Gazmuri National Solutions Lead
“Technology is our foundation and supports everything we do. Taking a strategy and design-centered approach to product development helps us elevate the conversation and drive real transformation within organizations.„

Tiffany Titus Director, Strategy & Design

Meet our team

Proud recipient of the 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year Award

Microsoft honored Insight’s Digital Innovation team for our work with a major financial services provider. Together, we built an artificial intelligence conversational agent that simplifies investing access, promotes financial literacy and eases communication between the business and customers — all while protecting personal information.

Winner — Microsoft Worldwide Mobile App Development Partner of the Year Award, 2017
Winner — Microsoft Worldwide IoT Partner of the Year Award, 2016

Our case studies

Transformed patient care

See how we helped Steward Health Care.

We built an app for Steward Health Care to optimize the length of patient stays and the staffing model, prioritizing care delivery over administration and improving efficiencies.

View the video case study

Big data in real time

See how we helped EnerNOC.

To emphasize EnerNOC’s live energy information, we designed data visualizations that showcased its energy intelligence software on a sleek and visually impressive wallboard.

Read the case study

Make meaningful connections.

Watch how we combine data-driven insights, strong technology and deep empathy to deliver innovative solutions that differentiate your business.

Solution Area Overview - Digital Innovation

Accelerate performance in every industry.

Our architects, designers and visionaries come from diverse backgrounds to serve your industry. We have experience in every business sector, including:

Financial analyst reviewing data on tablet computer

Digital innovation starts here.

Innovating is the only way to stay relevant in today’s uber-competitive market. Our unique approach and deep knowledge put you on the path to true innovation.

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1.800.INSIGHT

Engage your customers and empower your team with exceptional digital experiences

We deliver transformation through Digital Innovation.

An exceptional ability to make meaningful connections

Executing a digital journey

BlueSky

BluePrint

BlueMetal

BlueSky — ideas & thought leadership

Understand the problem and create a vision.

BluePrint — design & architecture

Clearly define what and how you're going to build.

BlueMetal — build & test

Deliver and optimize your innovative solution.

50% of IT professionals are concerned about improving the customer experience.

Create memorable experiences.

Digital Transformation

Real-Time Business

Workforce Applications

We're the team that can put you at the forefront of digital innovation.

“Digital Innovation exists to inspire our teammates, clients and partners to accomplish the impossible. With Insight’s global capabilities, we turn impossibilities into solutions that impact people and organizations in extraordinary ways.„

“The power of Insight lies not only in the technical skills of its architects and engineers, but also in its ability to bridge the gap between business and technology by bringing industry expertise to solve our clients’ most difficult challenges.„

“Our understanding of the latest technologies and trends, combined with exceptional talent and strong partnerships, perfectly positions us to help businesses manage today’s complex technological landscape to bring completely innovative experiences to life and transform the future.„

“Technology is our foundation and supports everything we do. Taking a strategy and design-centered approach to product development helps us elevate the conversation and drive real transformation within organizations.„

Proud recipient of the 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year Award

Our case studies

Transformed patient care

Big data in real time

Make meaningful connections.

Accelerate performance in every industry.

Financial services

Health & life sciences

Manufacturing

Travel & hospitality

Digital innovation starts here.

About Insight

Connect with Insight