•  
 
 

Tech glossary

Unified Communications as a Service (UCaaS)

Unified Communications as a Service (UCaaS) is a cloud-delivered service that combines multiple communication capabilities through a single platform. These capabilities often include:

  • Telephony
  • Video calling
  • Text chat
  • Document sharing and collaboration
  • Virtual meeting rooms

An organization that adopts UCaaS can scale the service by choosing what it specifically needs, whether that’s just telephony and video calling or any other combination. UCaaS also provides end-user access to these communications through any device, from computers to phones and tablets.

Learn more about UCaaS

Related terms

  • Bring Your Own Device (BYOD)
  • Cloud
  • Connected Workforce
  • Mobile Device Management (MDM)

Featured content for UCaaS

Article Image

Welcome to the Future of Work: The Hybrid Workplace Insight report / 12 Oct 2020

Article Image

Microsoft Teams Meetings Workshop eBook / 18 Jan 2021

Article Image

Managed Endpoint Datasheet / 8 Jan 2021

Article Image

Managed Endpoint for Jamf Pro Datasheet / 8 Jan 2021

Narrow your topic:

Unified communications, Connected Workforce, Mobility, View all focus areas

We deliver Insight Intelligent Technology Solutions™ expertise.

 1-800-INSIGHT
 Contact us
 Frequently asked questions
 Help topics

About Insight

  • Overview
  • Our story
  • Values
  • Awards
  • Community Involvement
  • Corporate citizenship
  • Diversity & Inclusion
  • Management team
  • Insight Public Sector
  • Contact us
  • Events
  • Newsroom
  • Careers
  • Investor Relations
  • Partnerships
  • Electronics recycling
  • Tech Journal

Connect with Insight

  • Linked In
  • Facebook
  • Twitter
  • Youtube
  • Instagram
​ Get the latest tech news
Tech Journal magazine
© 2021 Insight
  • All Terms & Policies
  • Tech glossary
  • Sitemap
  • Cookies Settings