•  
 
 

Tech glossary

Scrum Master

A Scrum Master is a leader who ensures the development team and product owners are following Scrum — the Agile software development process framework. A Scrum Master is needed to review practices and guide team members during product development to help the entire organization adhere to the Agile values and reap the benefits of the Agile methodology.

The Scrum Master works as an intermediary helping the:

  • Product owner ensure goals, scope and product domain are understood
  • Development team self-organize and collaborate
  • Business implement Scrum across all teams

The Scrum Master role is important to following the Scrum framework. This role should be filled by an expert of Agile who can coach the team at any stage of the development process.

Becoming a Scrum Master

There are two prominent certification programs — Professional Scrum Master (PSM) and Certified ScrumMaster (CSM). The PSM program is considered to be the more rigorous of the two certifications and includes three levels: PSM I, PSM II and PSM III.

When validating knowledge for its Silver and Gold Application Lifecycle Management competencies, Microsoft uses the PSM I assessment. Many organizations require staff to earn the PSM I certifications as a result.

Scrum.org administers the PSM program, and Scrum Alliance administers the CSM program. Here’s a breakdown of the two certifications:

  PSM 1 CSM
Attainment Assessment Attendance
Cost of Test A$150 N/A
Cost of Training $1200-1500 (test included) $1200-1500 (test included)
Training Material Standardized Varies by instructor
Assessment 80 questions, 85% pass mark, 60 min time limit, one sitting 35 questions, 68% pass mark, 90 days time limit, as many sittings as you want
Certificate Removal No Every 2 years ($100)

Learn more about a Scrum Master

Related terms

  • Agile
  • DevOps
  • Digital Innovation
  • Scrum
  • Transformation services

Featured content for a Scrum Master

Article Image

Why Digital Acceleration Is the New Business Imperative TechTalk / 29 Dec 2020

Article Image

On-demand: Detect & Prevent Demo: Smart Solutions for Safer Spaces On-demand webinar / 30 Jul 2020

Article Image

Knowledge Mining With Azure Cognitive Search Fast Start Datasheet / 19 Jan 2021

Article Image

Connected Platform for Contact Tracing First Look Video / 13 Jan 2021

Narrow your topic:

Digital Innovation, Application development, View all focus areas

We deliver Insight Intelligent Technology Solutions™ expertise.

 1-800-INSIGHT
 Contact us
 Frequently asked questions
 Help topics

About Insight

  • Overview
  • Our story
  • Values
  • Awards
  • Community Involvement
  • Corporate citizenship
  • Diversity & Inclusion
  • Management team
  • Insight Public Sector
  • Contact us
  • Events
  • Newsroom
  • Careers
  • Investor Relations
  • Partnerships
  • Electronics recycling
  • Tech Journal

Connect with Insight

  • Linked In
  • Facebook
  • Twitter
  • Youtube
  • Instagram
​ Get the latest tech news
Tech Journal magazine
© 2021 Insight
  • All Terms & Policies
  • Tech glossary
  • Sitemap
  • Cookies Settings