For Small and Midmarket Businesses (SMBs), high employee engagement is imperative as multiple studies highlight its direct, positive correlation to business performance and customer satisfaction. In this study, conducted by Lenovo and Forrester, uncover Employee Experience (EX) trends among global SMBs — and the strategies essential for EX success.
This study surveyed 800 employees and device buyers from small and midmarket businesses globally. IT business leaders, decision-makers and SMB buyers will find this study a valuable resource in understanding the motivations behind present and future employee demands — and the relationship between EX and workplace technology.
You’ll discover how the lack of technology and mobile device options impact employee productivity and satisfaction. You’ll also learn how you can mitigate challenges during the device lifecycle to drive business growth.