Client story
Reliable Service and Pricing Improves
IT Supply Chain
Slow service and high prices on technology and shipping terms prompted the company to consider a new partner — Insight.
By Insight Editor / 26 Feb 2020 / Topics: IT optimization Procurement
Facts at a glance
Client industry:
Franchise holding company
Size of company:
130 employees; 8 franchise brands
Challenge:
The client needed an IT procurement partner that could provide fast service, cost-effective pricing and hands-on purchase support.
Solution:
- 8 Dell Technologies servers
- SmarterMail software
- Lenovo laptops
- Customized myInsight e-procurement account
Results:
- $190,000 in software savings
- Streamlined IT procurement
- Transparent product and shipment pricing
Solution area:
Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.
Achieving improved processes and strategies has always been front of mind for a holding company in Ohio. A business that acquires and rebuilds failing franchises, the organization relies on technology to support its dynamic operations. It often needs to implement new solutions at a cost-effective price and in a timely manner.
The firm had been working with an IT partner that was unable to support its technology-based objectives. Slow service and high prices on technology and shipping terms prompted the company to consider a new partner — Insight.
Filling the need for fast and affordable service
After learning about our procurement capabilities within myInsight, the holding company decided to work with us on upgrading the email servers for one of its franchises.
The new system would need to support 1,500–2,000 users and use Dell Technologies hardware to match the standardized on-premises data center. Leveraging our relationship with Dell Technologies, we were able to provide eight servers at a price they were comfortable with.
Partnering with Insight on its server refresh and IT procurement delivered the speed and cost-effective pricing the client wanted.
Then, we began working on finding the right software to administer the company’s email system. The client originally wanted a more expensive solution under the belief that the higher-priced application was the only option that could fit its needs. However, we were able to narrow the selection down to two more affordable programs and walked the company through a demo of each. After Insight’s hands-on guidance, the client decided on SmarterMail, which met both its technology and budgetary needs.
While working on upgrading the data center and finding the right software, the client also decided to purchase Lenovo laptops. We created a customized insight.com account to streamline the procurement process and established agreeable pricing for solutions along with special pricing on shipping.
Optimized IT procurement
Partnering with Insight on its server refresh and IT procurement delivered the speed and cost-effective pricing the client wanted.
Our technology expertise on choosing the best-fit server software for the company helped it save $197,000. And, our relationship with Dell Technologies allowed the client to find the servers it needed at the right price for its budget.
Now, Insight is the client’s go-to IT supply chain partner — providing hardware and software on a regular basis.
