Infographic Solve These 2 Retail Challenges With ChromeOS
Empower employees and enhance the customer experience with cloud-first ChromeOS devices.
By Insight Editor / 3 Apr 2024 / Topics: Google ChromeOS
Are shopper expectations and talent retention putting a strain on your retail business? Modernize your operations with ChromeOS, available from Insight, and deliver a better experience for employees and customers alike.
Accessibility note: The infographic is transcribed below the graphic.
Smarter retail starts here. Modernize your operations with Insight and ChromeOS.
Talent retention and customer experience are two critical pain points facing today’s retailers. Learn how ChromeOS, available from Insight, delivers a better experience for everyone.
1. Empower employees.
ChromeOS puts the power of the cloud in the hands of your associates, providing them with the latest information for better customer assistance.
Your team will enjoy:
- Real-time access to inventory, promo and product information — anywhere, anytime.
- A familiar interface with quick boot times and background updates that don’t disrupt workflow.
- Digitized processes, training and communications.
Companies with engaged employees are 2.2x more likely to meet their business goals.
Not just for in-store
With ChromeOS, managers and corporate office workers can receive real-time project updates, full visibility, access to the apps they need and freedom to work from anywhere.
ChromeOS also offers flexible and cost-effective solutions for contact centers to meet the needs of seasonal spikes and distributed agents.
2. Captivate customers.
Wow shoppers by offering self-service transactions, modern kiosks, personalized experiences and more of what they want.
86% of customers expect a self-service option.
Deliver efficient self-service options.
Ready to lower costs, increase revenue and enhance the customer experience?
Deploying Chrome devices for customer self-service offers a simple and secure way for shoppers to fill out forms, learn about new offerings and browse inventory.
With Kiosk and Signage Upgrade for customer self-service:
- There’s an 80% reduction in IT time deploying, managing and supporting Chrome kiosks.
- Companies that leverage Chrome devices as customer self-service kiosks can realize $3.3M in increased revenue and a Return on Investment (ROI) of 473% over three years.
Modernize your kiosk & signage solutions.
The speed and cloud-based simplicity of ChromeOS offers an easy-to-manage platform for kiosks and digital displays.
You’ll enjoy:
- Reduced maintenance and increased reliability
- Secure systems and data
- Easy remote management and scalable monitoring
- 24/7 IT admin support
See your energy consumption fall by 19% or more with ChromeOS devices via reduced IT overhead, time to deploy and maintenance costs.
Deliver on expectations, enhance business outcomes.
ChromeOS three-year benefits:
- 1.5M Hardware and software cost avoidance
- $3.0M Improved employee productivity
- $477.4K IT management and services savings
ChromeOS is secure by design, easy to share and manage, and a smart investment for your business. Ready to learn more? Talk with an Insight expert today.
References:
Forrester Consulting. (September 2018). The Total Economic Impact™ of Google Chrome Kiosks and Digital Signage. A Forrester Total Economic Impact™ Study Commissioned By Google September 2018.
Forrester Consulting. (September 2018). The Total Economic Impact™ Of Shared Google Chrome OS Devices. A Forrester Total Economic Impact™ Study Commissioned By Google September 2018.
Microsoft. Global State of Customer Service: The Transformation of Customer Service from 2015 to Present Day.
People Element. (2023). Engagement Trends Annual Report 2023: Economic Pressures, Talent Shortages, & Flexible Work.
Sutton-Parker, J. (2020, Aug 6). Determining end user computing device Scope 2 GHG emissions with accurate use phase energy consumption measurement.
