Microsoft Dynamics 365

Discover intelligent and adaptable cloud-based solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

Get ready for your digital transformation.

Custom CRM and ERP solutions equip you to grow, evolve and transform every part of your business. See how Dynamics 365® unifies the capabilities of CRM business software and ERP systems, empowering you to run your entire business with intelligent applications.

Welcome to Dynamics.com - Microsoft Dynamics 365

Engage, empower and transform with apps.

The intelligent applications in Dynamics 365 run your entire business from end to end — and seamlessly work together in the cloud.

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Dynamics 365 for
Sales


Increase revenue with advanced, transformational, digital intelligence.

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Dynamics 365 for
Customer Service


Gain loyal customers by using world-class services.

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Dynamics 365 for
Field Service


Optimize your service calls with smarter scheduling.

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Dynamics 365 for
Project Service Automation


Centralize project aspects, from the people to the processes.

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Dynamics 365 for
Finance & Operations, Business Edition


Get a single solution for finances and business management.

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Dynamics 365 for
Retail


Gather intelligent insights from shopping experiences.

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Dynamics 365 for
Talent


Set your employees up for success with human resource cloud services.

All-in-one plans

Dynamics 365 plans provide cost-effective solutions for organizations of all sizes and types that need to access multiple applications.

Dynamics 365 Plan

The Dynamics 365 Plan gives users access to both the Customer Engagement and Unified Operations plans for an all-in-one CRM and ERP solution.

Unified Operations Plan

Need a fully functional ERP solution? The Dynamics 365 Unified Operations Plan gives users full access to Finance & Operations, Retail and Talent apps.

Customer Engagement Plan

Get a complete CRM solution with full access to Customer Service, Field Service and Project Service Automation apps in the Customer Engagement Plan.

Business Edition

With Dynamics 365 for Financials, Business Edition, you get a CRM and ERP solution tailored to operations for small to medium businesses.

Enterprise Edition plans

Accelerate growth for larger organizations with Dynamics 365 Enterprise Edition plans.

Dynamics 365 Plan

Full use of all
applications

  • Includes:
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Finance & Operations

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Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Unified Operations Plan

Full use of applications for business operations

  • Includes:
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Finance & Operations

Microsoft Dynamics 365 Retail icon

Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Additional users
(Dynamics 365 Plan and Unified Operations Plan)

Add users and provide access to specific applications.

Team Members

  • Executive basic processes

Operations Activity

  • Transactional task access with Finance & Operations or Retail apps

Operations Devices

  • Access application functionalities for Finance & Operations or Retail apps through a licensed device.

Customer Engagement Plan

Full use of applications that support customer relationships

  • Includes:
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Finance & Operations

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Retail

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Talent

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Sales

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Customer Service

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Project Service Automation

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Field Service

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PowerApps

Individual Applications

Select individual applications, then upgrade as business grows

  • Includes:
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Finance & Operations

Microsoft Dynamics 365 Retail icon

Retail

Microsoft Dynamics 365 Talent icon

Talent

Microsoft Dynamics 365 Sales icon

Sales

Microsoft Dynamics 365 Customer Service icon

Customer Service

Microsoft Dynamics 365 Project Service icon

Project Service Automation

Microsoft Dynamics 365 Field Service icon

Field Service

Microsoft Dynamics 365 PowerApps icon

PowerApps

Additional users
(individual applications)

Add users and provide access to specific applications.

Team Members

  • Executive basic processes

Business Edition plans

Seamlessly manage your business operations and bring together accounting, sales and project management in a simple, all-in-one solution for small to medium businesses.

Dynamics 365 Business
Central Essentials

Dynamics 365 Business
Central Premium

Dynamics 365 Business
Central Team Members

Pair your Dynamics 365 plan with one of Insight's Modern Workforce Solutions.

All Dynamics 365 subscriptions come with our Basic bundle. Upgrade with our Migration services add-on to receive migration services, or to our Admin-on-behalf services add-on to get admin-on-behalf services.

Basic

Microsoft® Office 365® subscription

24/7 IT support from Levels 1–3, depending on your needs

  • Level 1: Insight will help with your account management and any services and security changes.
  • Level 2: We’ll resolve application issues and help you with connectivity and advanced problem resolution.
  • Level 3: Insight will work with Microsoft to fix service breaks, large-scale network disruptions and to provide complex support.

Migration services add-on

Built-in migration services for:

  • Office 365
  • Exchange Online
  • Migration details will be stated in a custom Scope of Work (SOW) from Insight
  • Migration add-on includes moving:
    • Contacts
    • Calendars
    • Email

Admin-on-behalf services add-on

Admin-on-behalf services:

  • Complete administration of Office 365
  • User management: Add or remove users and make changes on any user account
  • Domain management: Enable additions of new domains and information on how to change the Domain Name System (DNS)
  • Service changes: Add or change any services included in Office 365, including Microsoft Teams, OneDrive, Exchange Online, SharePoint Online, Yammer, PowerApps and Flow
  • Security and compliance: Includes application configuration and changes to rules, policies or services
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Get better CRM.

Insight provides solutions for Dynamics 365 that boost productivity and allow you to deliver quality client experiences. Improve your customer experience through ongoing support and deeper engagement, with help from Insight.

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