Connect and collaborate anytime, anywhere.
It can be a challenge to integrate voice, video, instant messaging and enterprise collaboration tools that fit your strategic and budgetary needs. Both your employees and customers expect seamless experiences — supporting all these requirements can be a full-time job.
We’ll help you find a sustainable solution that meets your functional and logistical needs, and our technical support team can deploy and manage it from end to end.
Content and collaboration solutions achieve:
- Improved employee and customer engagement
- Enhanced in-office and remote collaboration
- Optimized productivity tool management
- Streamlined customer and employee experiences
Our modernization approach
Best-fit collaboration solutions align to your existing and future requirements. We learn your organization’s unique structure and combine that knowledge with our deep technological expertise to improve how you do business.
Discover
A current and future state analysis is performed to find the right solution for your organization.
Transform
Next, the strategy is developed — taking your budget, IT readiness and user expectations into account.
Adopt
Our project managers work to deliver your solution — using a repeatable process — on time and within budget.
Manage
Ensure reliable performance with post-launch support, managed collaboration services and lifecycle management.
Cloud-based collaboration
Leveraging the cloud to support your collaboration tools adds flexibility and streamlines remote work productivity. Minimize cloud adoption cost and legacy IT issues with our comprehensive solutions and services.
Whether you’re starting or continuing your cloud journey, we’ll help you:
- Design your migration and modernization roadmap.
- Implement and deploy your cloud and device solutions.
- Resolve complex issues with level 2/3 support.
- Monitor and manage your cloud collaboration platform.
Microsoft Office 365 adoption services
Providing comprehensive analytics, training and information ensures a successful Microsoft 365® adoption. Enable end-user adoption of Office’s full suite of applications — maximizing your Microsoft investment.
We’ll help you with:
- Developing awareness campaigns
- Understanding Office 365 updates and its implications
- Analyzing and acting on adoption metrics
- Accessing our SaaS adoption and training solutions
Microsoft Office 365 services
Microsoft 365 regularly evolves to meet end-user needs. Stay synced to changes, so you’re always on the cutting edge. We’ll simplify your licensing portfolio and build an environment that engages staff and advances your business.
Our Microsoft 365 services provide:
- Increased efficiency
- Improved cost control
- 24/7/365 support
- In-depth reporting
Microsoft Teams services
A comprehensive collaboration platform like Teams™ offers the flexibility, scale and security small businesses thrive on. Whether you’re in the adoption or optimization phase, we’ll help make it an integral part of your collaboration strategy.
You’ll receive:
- Frameworks to establish your environment and train staff to understand all its features.
- Managed services to ensure adoption success through QuickHelp™ support — providing governance reviews and more.
Productivity application services
Office 365® includes a range of tools and capabilities that you can easily integrate into existing workflows. Maximize the value of these features without adding to your IT management burden.
We’ll help you:
- Modernize your intranet with SharePoint®.
- Use Power Apps and Power Automate to create custom capabilities.
- Integrate tailored tabs and bots to Teams.
- Enhance business intelligence with Power BI® reporting dashboards.
High-quality voice and video
Clear and reliable internet communication has become critical to employee satisfaction and productivity. Improve team connections across any distance by modernizing your communication hardware, software and infrastructure.
Together, we’ll design, implement and manage a voice and video collaboration environment that meets today’s and tomorrow’s expectations.
With our offerings and services, including Unified Communications as a Service, we’ll help you achieve:
- Improved productivity
- Lower costs and complexity
- Better system resiliency
- A more agile workforce
Contact center solutions
A smooth and enjoyable customer experience can be a real differentiator. We’ll help you drive customer engagement and loyalty with an omnichannel contact center solution powered by self-service and rich data analysis.
Our content and collaboration partners
Whether you need a single application or a comprehensive suite, we’re partnered with best-in-class publishers and manufacturers to support your collaboration objectives.
Voice and video collaboration partners
Enterprise collaboration partners
Contact center solution partners
Featured content
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Article, Blog (Insight Voices), Client story, Small to medium business, Collaboration, Connected Workforce, View all focus areas
Enable seamless communication.
We’ll help you integrate and manage collaboration hardware, software and services that grow meaningful customer relationships and improve workflows.