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Warranties and support all under one roof

A complex web of software and hardware forms the technology that supports your business. But without close scrutiny, you risk missing critical deadlines that can cripple productivity and cost valuable resources.

Insight will help you manage your warranty contracts and aftermarket break-fix support. Our comprehensive solution gives you the information necessary to take ownership of your IT management so you can make intelligent decisions.

Stay on top of your technology.

In today’s technology-driven world, your hardware and software need to be up and running 24/7. We make sure your assets are up-to-date and fully operational.

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Manage contracts

Our Renewals & Warranty Manager gives you reporting and notifications with all of your agreements, including contracts from other vendors.

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Coverage options

Matching the right service level to your need is key. We offer everything from on-site and remote diagnostics to end-of-life support.

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Software management services

We’re invested in you. Software Asset Management (SAM) provides visibility into your entire environment and enables you to work smarter, not harder.

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Reduce compliance and coverage risk.

Our Software Asset Management services give you critical insight into discovery, inventory and usage. We’ll pinpoint where you’re currently over- or under-licensed and guide you to the right path. With tools such as the Enterprise License Dashboard and Enterprise License Manager, you get a complete view.

A better way to manage your contracts

One of the biggest challenges of having a diverse portfolio of contracts and warranties is keeping track of expiration and coverage. The Renewals & Warranty Manager gives you a holistic view so you’re never caught off guard with gaps in your coverage.

This increased visibility allows you to be proactive, so you can accurately assess needs and budget for maintenance.

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Total control at your fingertips

The Renewals & Warranty Manager gathers, synthesizes and presents all of your contract data in an easy-to-understand format. These insights make clear which areas of your IT environment need attention, allowing you to confidently make changes without relying on vendors or sales representatives.

This tool gives you the power to:

  • Regulate permissions from administrator to viewer.
  • Organize data based on multiple variables.
  • Track asset locations and quantities.
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Cisco Smart Net Total Care and Insight

We partner with Cisco to add powerful features to your existing Smart Net Total Care service. With us, you get an experienced Smart Net sales specialist who analyzes your entire environment and optimizes your service agreements.

Our relationship with Cisco spans more than two decades, and our Gold Certified Partner status allows us to leverage the best pricing and products on your behalf. We have the commitment, expertise and accessibility to make the most of your contracts.

We cover all of your maintenance needs.

Full coverage means more than peace of mind. We’ve crafted our maintenance capabilities to offer a complete solution. Our streamlined procedures give you a clear advantage.

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Devices supported

We cover every asset that supports your business, including end-user devices, networks, data center systems and point-of-sale devices.

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Exchange and repair

Hardware always seems to break when you need it most. Safeguard your business with hassle-free repair, refurbishing and redeployment.

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Service delivery resources

Eliminate service gaps with dedicated program management resources, Insight’s Command Center and manufacturer replacement parts.

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A plan in place when your hardware fails

Hardware has a finite life-span. Be ready for the inevitable with our Hot Swap/Spare Program that protects you from equipment failure. Through this exchange and repair program, we keep assets at the ready to quickly deploy replacements. Our National Repair Center covers:

  • Equipment retrieval
  • Equipment refurbishment
  • Equipment refresh/upgrade
  • Lease-end processing

Find a path for your IT asset journey.

What inefficiencies are holding your business back? Every stage of the IT asset management lifecycle is critical to reaching your peak potential. Our lifecycle services selector asks key questions to give you valuable insight.

Take the quiz

Optimize your IT maintenance.

Keep your hardware and software running with maximum efficiency. Connect with a specialist to learn more about how we can assist you.

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