Team brainstorm session

Reimagine your customer interactions.

Customer expectations have evolved, but is your business evolving with them? We’ll help you meet buyers where they are by layering applications over your devices to engage customers, personalize content and intelligently influence their decision-making.

From initial concept to development, we’ll work with you to assess your needs, design a road map and deliver Digital Transformation, a BlueMetal solution.

We do things differently.

Digital Transformation is more than adopting new technology — it’s a new way of thinking. Explore our proven framework that spurs innovation:

New product & services strategy

Every program is approached with experience and expertise. Extensive analysis and research helps identify pitfalls, assess risk and maximize success.

A detailed strategy road map aligns your business with your transformation goals.

Operating model definition

A crawl, walk, run strategy aligns our customer-first operating model to your business strategy with a service map. We're invested in your continuous innovation.

Exceed consumer needs and expectations with a nimble and flexible operating model.

Product
engineering

We are on the cutting edge. Our designers and technologists build elegant solutions with the latest technology.

From hardware to software engineering, we have the necessary skills, manufacture and assembly resources.

Technology
innovation

Businesses of the future are evolving around the customer experience. We build with innovative technologies, including the cloud, artificial intelligence and machine learning.

From conversational agents to personalized applications, we can help.

Managed & continuous services

Launching a new product or service is just the beginning. To provide a seamless experience, you need regular updates guided by analytics and user feedback.

We offer flexible managed service plans that fit your needs and keep you ahead of the pack.

Put your customers at the center.

Empower your customers with more capabilities, from searching to purchasing. We’ll help you enhance their experience as they interact with your business.

Co-workers discussing technology

New product strategy

Innovation is the key to staying competitive. We'll help you take a new product or service to market — maximizing impact and minimizing risk. Learn more

Client communicating with conversational agent over smart device

Conversational agents

Chatbots give customers a better user experience while decreasing operational business costs with reduced staffing requirements. Learn more

Team testing new application on multiple smart devices

Personalized apps

Consumer and workplace applications are powering businesses today, offering efficiency, convenience and better customer engagement. Learn more

Support representative reviewing customer data in shipping center

The new way of doing business

We think holistically about your full transformation. Digital technology is an enabler — it allows businesses to center the products and services they provide around the customer experience.

Our way of thinking and approach to technology elevate your company, allowing it to interact with customers on a higher level. We build with agility and iterate frequently, guided by analytics and user-focused design.

Illustrated representation of Microsoft Worldwide Mobile App Development Partner of the Year Award

A proud Microsoft award winner

BlueMetal was recognized as the 2017 Microsoft Worldwide Mobile App Development Partner of the Year. This award recognizes our thought leadership and innovation in artificial intelligence and advanced analytics solutions to revolutionize industry expectations and outcomes.

Winner – CRN IoT Innovators Award, 2017
Winner – Microsoft Worldwide Internet of Things Partner of the Year Award, 2016

Make trustworthy connections.

Digital Transformation puts your customers first, allowing you to personalize their experiences using data that’s both insightful and secure. See how the IoT is impacting the finance and insurance industries.

Birds eye view of individuals walking on city street
Analytics team cross referencing customer data

Forge ahead with analytics.

In an era of cost-conscious, tech-savvy customers, how well do you really understand their needs? Analytics help you gain insight in order to adapt to changing customer interactions and create more enjoyable experiences that drive revenue.

Your success starts with Insight and BlueMetal.

With 29 years of IT experience, we have the expertise, global reach and partner relationships to help you gain a competitive edge:

4000+

sales & service
delivery professionals

21

countries with Insight
operations

5100+

hardware, software &
cloud partners

A world of possibilities

When it comes to customer engagement in the digital space, our robust capabilities ensure all of your bases are covered.

Smiling businesswoman on iPad at office

End-to-end personalization

Create a customer-centric experience through modern portals, predictive and intuitive data, and visualization.

Customer viewing marketing assets off computer

Digital marketing

Design modern digital experiences that improve communications between companies, partners and your customers.

Business woman reviewing report of customer analytics

Regulatory compliance

Discover better, more efficient ways to prepare for advanced reporting — tailored to heavily regulated industries.

Customer connecting to specialized eCommerce experience through smart phone

Run smarter, on any device.

With a device-agnostic approach, we transcend a one-size-fits-all mentality and work with your unique environment.

Cross-device mobility gives you superior control over every endpoint in your business, allowing you to connect with customers from anywhere — on any device.

Analytics — with a rock star twist

See how we helped John Varvatos use performance analytics to better understand customer behavior and transform its shopping experience.

John Varvatos retail store front

Start your transformation.

Get the applications that create more engaging customer experiences — and help your business run smarter.

Talk to a specialist