Trust is Dying: How MSPs Should Prepare for the Trustless Future
Technologies such as blockchain, smart contracts and open source are ushering in an age where users no longer have to trust service providers. MSPs should update their strategies to embrace the trustless future.
If you're an MSP, you built your business on trust. Yet trust is disappearing.Here's what that means for your business.
Managed services business, like any type of conventional business, are founded on trust. Customers trust you to meet the promises you make to them -- and, ideally, exceed those promises. In turn, you trust your customers not only to pay you as agreed, but to work with you in good faith, and help you help them.