A security camera

Case study: Small Startup Makes Large Connections With Lab Help

22 Oct 2018 by Steve Solomon

Facts at a glance

Client industry:

Video surveillance

Size of company:

3 employees

Challenge:

The client lacked internal staff and resources to configure and assemble the servers and storage units for its video surveillance solutions.

Solution:

Insight Advanced Integration Lab

Results

  • Improved efficiency
  • Savings on overhead
  • Increased profits
  • Better end-user experience

Solution area:

Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.

Startup businesses often have ambitious plans that are derailed by limited internal resources. That was the case for a three-person video surveillance company with big-time future strategy.

The business needed a partner to help it streamline efficiency and keep costs down.

The company’s software solution allows customers to fully plan out video surveillance coverage and storage needs based on their specific requirements.

Although in the startup phase, the company wanted to compete with enterprises on many fronts. But it didn’t have the capacity or desire for its small staff to manage configuration and assembly of the servers and storage units for its customers’ surveillance solutions. And keeping stock on hand in the company’s warehouse added payroll expenses and overhead. The business needed a partner to help it streamline efficiency and keep costs down.

Optimizing configuration and deployment

The owner had developed a strong relationship with Insight based on his experience at a previous company. He had no doubt who he’d turn to for this new venture.

He created a business plan designed around the use of Insight’s ISO 9001:2015-certified Advanced Integration Lab capabilities and facilities. This would enable the company to provide servers and storage ready to be shipped to end users from day one.

Insight’s integration services include hardware assembly, asset tagging, device etching, imaging and more. Every device is tested for quality assurance before distribution. We also manage client-owned inventory for a temporary storage solution until devices are ready to be shipped directly to customers.

Increased profits and better customer outcomes

The lab facilities are part of Insight’s Supply Chain Optimization solutions, a suite of offerings spanning IT lifecycle servicese-procurement, software and hardware asset management, and more.

Our large network of partners, broad portfolio of offerings and lab facilities empower us to deliver what clients need, however they need it, quickly and efficiently. The labs, for example, provide customized assets to each client’s exact requirements. This minimizes or eliminates the need for final on-site setups to deploy hardware and devices.

Based on our previous track record, the company owner had full confidence in our ability to configure and assemble storage and servers that could be shipped directly to the company’s customers ready to plug and play upon arrival.

The client saved payroll expenses, lowered overhead and dramatically improved the end-user experience.

Offloading those tasks to Insight’s labs enabled the video surveillance business to continue to operate with a very small staff. The partnership gave the owner and employees peace of mind, positioned them to better meet client needs and helped the business increase profits. As a result, the client saved payroll expenses, lowered overhead and dramatically improved the end-user experience.

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