Man looking at watch

Case study: Fashion Watch Manufacturer Expands to New Line of Business

14 Nov 2018 by Jillian Sloan

Facts at a glance

Client industry:

Fashion, manufacturing

Size of company:

Fortune 1,000

Challenge:

  • Highly visible outages & backup failures
  • Needed a robust disaster recovery solution
  • Wanted to consolidate IT vendors & solve licensing compliance issues

Solution:

  • Global vendor consolidation
  • Veritas NetBackup Health Check
  • Insight OneCall support services
  • On-site training for IT administrators
  • SQL Server licensing refresh

Results

  • Robust, reliable backup & recovery
  • Fully compliant software licensing
  • Streamlined IT procurement process
  • Enhanced employee experience

Solution areas:

Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.

Insight’s Cloud + Data Center Transformation solutions help clients improve data center availability, performance and efficiency.

The rise of consumer technology is challenging makers of traditional goods to enter the digital landscape or miss out on market share. Understanding the need to compete in this new market, a watch manufacturer decided to expand into wearable technology.

To cut costs during restructuring, the client outsourced much of its IT needs. However, its IT solutions were dispersed across multiple vendors and relied on legacy equipment that could no longer meet the company’s needs.

The client experienced several outages and highly visible backup failures with no disaster recovery solution in place.

The client experienced several outages and highly visible backup failures with no disaster recovery solution in place. Additionally, the business was out of compliance with its Veritas licensing agreement.

Consolidation and support

Insight’s Supply Chain Optimization team proposed a global vendor consolidation strategy to maximize the company’s hardware and software investments and to bring its applications up to date.

By leveraging Insight for software procurement, the client lowered its software costs. Insight also settled the software compliance issues in the company’s favor and executed a SQL Server licensing refresh.

To address the client’s backup and recovery needs, Insight’s Cloud + Data Center Transformation team worked collaboratively with Veritas, an industry leader in data management solutions. We performed a Veritas NetBackup Health Check and, following the assessment, worked with system architects to scope an appliance strategy for the client’s data centers in the U.S. and Europe.

After implementing Veritas NetBackup, Insight hosted a five-day, on-site training program to familiarize the client’s IT administrators with the new technology.

To prevent future IT emergencies and ensure any issues could be immediately addressed, the Cloud + Data Center Transformation team recommended Insight OneCall support services. The client agreed to a multiyear contract with OneCall, which provided the organization with peace of mind knowing it had 24/7 access to technical engineers who could assist with mission-critical issues.

Today, the client has a global backup and recovery system that is robust, reliable and easy to manage — enabling the organization to scale its digital business and plan for what’s next.

Growing with a trusted partner

The client ultimately chose Insight to lead the company through this journey because of our history of delivering global technology solutions with ease. We also had a long-standing relationship with the client, in which we built a strong foundation of trust and a reputation for proposing the best solutions to fit the client’s unique challenges.

By applying our Supply Chain Optimization and Cloud + Data Center Transformation solutions and leveraging our deep partner connection with Veritas, Insight helped the client stabilize and scale to a new line of business.

We’re also continuing to help the client grow securely with a Cisco Meraki SD-WAN solution currently being implemented at select retail locations.

Today, the client has a global backup and recovery system that is robust, reliable and easy to manage — enabling the organization to scale its digital business and plan for what’s next.

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