Photo of business professionals gathered using smartphones and tablets

Device Decisions? No Problem With Office 365

28 Apr 2016 by Jessica Hall

There are many options of cloud-based productivity solutions to help companies enhance communication and collaboration. One of the most common choices is Microsoft Office 365. Office 365 provides enterprise-class service and capabilities to help your business run smarter. When weighing its features, consider these two important points about devices:

Cross-platform experience

Microsoft has been making impressive investments in developing operating systems and solutions that work seamlessly across myriad devices. Offering access from anywhere and any device, Windows 10 delivers an Operating System (OS) that meets the needs of the modern workforce. Unlike any competitor, Windows 10 delivers a single-code base for all devices.

“They’re ensuring that it doesn't matter which devices you want to use, you’ll have a seamless experience,” says Bob German, principal architect at BlueMetal, an Insight company. He points to the recent and telling Microsoft acquisition of Xamarin, which is a cross-platform development environment. “This cross-platform technology allows you to develop applications that run on Android, iOS and Windows,” explains German.

“The experience across devices with Windows 10 is incredible — it makes the experience that you have on your computer at work, your tablet and your mobile phone really similar,” adds Ben O’Dwyer, client director at BlueMetal.  

Device governance

“Office 365 is for enterprises and companies that need to take specific regulations and guidelines into account,” says Stefanos Daskalakis, project manager at BlueMetal.

Knowing that many companies will need to manage and oversee a growing number of devices, Microsoft Enterprise Mobility Suite provides secure and continuous access to the data and tools users need. Enterprise Mobility Suite is the only solution that offers managed mobile productivity with Office 365, protecting data on all devices without requiring device enrollment or impacting personal data.

“With Enterprise Mobility Suite, you can have a document that you're able to open when you're an employee,” explains Ben O’Dwyer, services account executive at BlueMetal. “But as soon as you’re no longer an employee of the company, while you still have that document on your device and you go to open it, it calls back to the cloud, finds out you’re no longer associated with the organization and denies your request so you can't open it.”

Cloud-based move

“IT leaders opting for cloud office systems should consider supplementing the base support with either premium vendor-supplied or third-party support options to meet their requirements, especially with large-scale deployments (above 5,000 seats), or if planning extensive integration or customization. This supplemental support must have the ability to bypass the first level of support and provide direct contact to Level 2 support engineers to expedite problem resolution. In addition, the IT leaders must negotiate clear and specific service levels before signing the contract (see "Negotiate Support Services Before Buying Office 365")” according to Gartner’s report, “What to Think of When Considering Office 365 or Google Apps for Work,” published July 2015.

Are you considering a move to cloud-based collaboration and communications products? Get help today. We're offering Gartner’s report complementary through July 2016 to help you understand the options and plan such a migration.