Every business today is going through a digital transformation as a result of disruptive forces in the market — from born-in-the-cloud competitors to the increasing demands of customers, partners and employees to engage through modern digital experiences. Instead of relying only on historical data, businesses are learning to use both historical and real-time data to drive innovation and business strategy, and to automate critical business processes.
As businesses evolve and transform to take advantage of real-time data, they will reap the benefits of operational efficiencies — and create new revenue opportunities. For example, a product manufacturer can gather information about how the product is performing and automate the scheduling of field service engineers as needed. Retail outlets can provide real-time inventory to drive an omnichannel shopping experience for their customers.
Similarly, companies that have a need to increase worker safety can track environmental conditions — such as temperature, humidity and wind speed — along with biometrics, such as heart rate, body temperature and breathing rate, to determine if an employee’s physical condition or the environment would create a worker safety issue.
In all of these scenarios and more, companies are finding that in order to stay competitive, improve operational efficiencies and engage their customers at a deeper level, they must leverage modern software development patterns and practices. Businesses are transforming to become Software as a Service providers skilled in the art of data science and the Internet of Things (IoT). In addition, these companies are learning to create applications that connect people, places and things. They’re:
And they’re doing so through immersive, beautiful experiences that work on any device and are available 24/7. These companies are transforming to become real-time businesses.
Download our whitepaper on Real-Time Business to learn how we can help you through your digital transformation to become a real-time business.